Onsite Corporate Travel Counselor

  • Direct Travel
  • Troy, Michigan
  • Oct 17, 2018
Full time Corporate Travel Agent

Job Description

Discover an Onsite Corporate Travel Consultant career with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is a leading provider of corporate travel management, leisure, and meetings and events services. We leverage the expertise of our people, where we enable our clients to derive the greatest value from their travel programs from our offerings of superior customer service, progressive technologies, and significant cost savings.

We have offices throughout the US, Canada and the UK. We’re currently ranked the 10th largest TMC on Travel Weekly’s 2018 Top 25 Power List.

The Opportunity:

Join our Corporate Travel Division as an Onsite Corporate Travel Consultant for our global manufacturing client in a northern Detroit suburb of Troy, MI. Join a mature, Global Travel Team (current 4 member team represents 126 cumulative years of experience); grow and expand your travel skills, with involvement in international and domestic Travel Booking, Travel Expense, helping support Concur Travel and Expense, Travel Vendor Management, Corporate Credit Card, Corporate Aircraft, Meeting Management.

What You Would Do:

  • Complete Domestic and International booking and ticketing, including car/hotel reservations
  • Coordinate Passport/Visa procurement and processing
  • Ensure compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
  • Assist with preferred hotel negotiations
  • Complete commission tracking for hotels
  • Adhere to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure.
  • Follow company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
  • Attend staff and training meetings for ongoing updates in travel industry and office procedures
  • Maintain a favorable working relationship with all other company employees to foster and promote a cooperative working environment
  • Perform other duties as assigned

We're Looking for These Qualifications:

  • At least 5 years of recent Corporate Travel Counselor experience
  • Apollo GDS Skills, with Smartpoint is a plus
  • International booking, faring and ticketing
  • Concur experience, providing support to individuals for both booking and expense reporting
  • Meeting planning experience a plus
  • Strong interpersonal skills
  • Analytical

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.

GDS Required






Minimum Travel Experience Required


Manage Others?