After-hours virtual corporate agents needed!!

  • Agent24, Inc.
  • Fargo, ND, USA
  • Aug 01, 2018
Full time At Home Agents Call Center

Job Description

Description

agent24, Inc. is a 24x7 after-hours travel service provider. We currently have openings for Government corporate travel reps to join our successful remote agent workforce. Agents will handle incoming calls from agency clients looking to book all travel components (air, car, hotel, and rail) in accordance with agency policy to best meet customer's travel objectives.  Candidate must be a self-starter and able to handle reservations via phone and email.  Strong international experiences a plus!

Candidates must have the ability to problem solve, work independently, offer exemplary customer service skills, and follow all agency clients’ policies and procedures.

Requirements

  • Three years minimum experience required working in a corporate travel environment.
  • Must be efficient on Sabre, Apollo or Worldspan
  • Must have working knowledge of MS office products
  • Agents will be required to work late afternoons, evenings, weekends, and Holidays (days off are midweek)
  • Candidates must have high speed Internet access and a quiet work area in their home
  • Ability to offer superior client service to a diverse clientele
  • Excellent verbal and written communication skills

Benefits

  • Medical/Dental
  • 401K plan
  • Short term and Long term disability
  • Shift differentials
  • Monthly incentives
  • Quarterly trip incentives
  • Employee Assistance Plan (EAP)

GDS Required

GDS Knowledge

Minimum Travel Experience Required

3-5

Manage Others?

No