International / Domestic After Hours Agents

  • AAA Allied Group
  • Cincinnati, OH, USA
  • Sep 28, 2016
At Home Agents Call Center Corporate Travel Agent Customer Service Group Travel Air Agent Group Travel Specialist Independent Contractor

Job Description

AAA Corporate Travel Services (AAA CTS) has been partnering with corporations for more than 40 years to create, implement and evaluate managed travel programs, which meet the changing needs of our clients. We are proud of our reputation as a quality customer service oriented agency and recognize this reputation is driven by our people.  AAA CTS’s professional, tenured staff provides clients with the industry experience and personalized service necessary to consolidate and effectively manage the cost of their travel programs.

We are currently seeking pleasant, experienced corporate agents with outstanding customer service skills, who enjoy a fast-paced environment and have the drive and flexibility to self-manage in a virtual environment. 

In this role, you will work with AAA CTS’s clientele, booking high-touch domestic and international business travel.  A thorough knowledge of airline ticketing, scripting, changes, codes, fare basis, exchanges necessary paired with confidence in working with VIP clients on complex, multi-segment fares and PNR’s a must.

Job Details and Additional Qualifications:

  • Current schedules available are for after hours, being able to support shift hours from 4pm to 8am ET
  • Minimum experience of 2 years as a corporate/business travel agent. 
  • Experience with managing queues and email boxes.
  • Must be creative, solutions-oriented and pride yourself on providing premier level service.

Job Requirements:


  • Work from home!
  • Competitive total compensation package including: Base pay, medical, dental, vision, short and long term disability, life, and 401k (with a 100% match!)
  • Paid Time Off
  • Robust Wellness Program offering weight management solutions, smoking cessation, and coaching
  • Fitness center membership discounts
  • Paid Training

GDS Required

Sabre, Worldspan, Apollo

Online Booking Tools


Minimum Travel Experience Required


Manage Others?