Fox World Travel, Inc.

2 job(s) at Fox World Travel, Inc.

Fox World Travel, Inc. Oshkosh, Wisconsin Area
Dec 20, 2016
Full time
  We are currently seeking a creative and supportive Training & Development Specialist for our Business Travel Division who will be responsible for creating and delivering comprehensive training programs for business travel consultants to ensure performance standards are achieved and capabilities are continuously improved. This specialist position will increase our consultants’ abilities and performance in all facets of business travel including (but not limited to) consulting skills, travel/product knowledge, customer service excellence, as well as proficiency with multiple travel technology tools and software programs. This is a hands-on role that supports Travel Management Company (TMC) services. A day in the life of the Training & Development Specialist at Fox may include: Develop an ongoing process to identify operational efficiencies and make recommendations for review by senior management. Train efficiency with technical skills in an understandable and user-friendly manner for new associates, as well as refresher training for existing associates for key software programs. Regularly investigate best practices of external training from travel suppliers, industry associations, and other third party providers in order to make recommendations or modifications for program enhancements. Maintain a favorable and collaborative working relationship with team members in all departments to foster of environment of trust and mutual respect. Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of operations and services performed. This Might be the Job for You If You: Have experience with software programs including Apollo, Smartpoint, Travelport, ARNE, Booking Builder, ARC compass and Outlook calendar. Possess and maintain strong teaching, training and communication skills with the ability to guide others toward individual professional growth and development. Possess strong decision making and problem solving skills with the ability to make sound judgements. Ability to establish priorities, meet deadlines, and make decisions within the functional area of responsibility with minimal direct supervision. Ability to communicate with confidence and create a credible impression. We’d Love It If You Also Have: Bachelor’s Degree in Education, Human Resources, Organizational Development or other related field. At least three years of previous experience in training and development role. Proven ability to train one-on-one and with groups. Prior experience in the travel industry is strongly preferred. GDS proficiently, Travelport experience preferred. Organizational and planning skills. Attention to detail and accuracy. Here’s what Fox World Travel has to Offer You:  Fast-paced, flexible and willing to Find-A-Way work environment. As one of Wisconsin’s largest travel companies and one of the elite “Top 20” in the US, we have experienced rapid growth in recent years. So much in fact, Inc. Magazine has named us one of the 5000 Fastest Growing Private Companies in America, 3 years in a row! This allows Fox World Travel to offer competitive salaries and benefits, while maintaining a special small company feel. We are committed to employee development and try to fill most of our positions from within, which means you'll have room to grow and advance your career. 
Fox World Travel, Inc. Oshkosh, Wisconsin Area/Work-At-Home
Dec 15, 2016
Full time
Director, Client Solutions Fox is currently seeking an enthusiastic and driven leader to join our Client Solutions (CS) team to ensure effective analysis and development of inter-departmental initiatives to improve the overall success of the Client Solutions Team. Also, this individual will consistently offer the highest level of customer service while positively representing Fox World Travel. This is a hands-on role that supports Travel Management Company (TMC) services and requires experience in handling VIP clients.  We are looking for someone who wants to soar with us and be a part of the exciting and ever-changing travel industry.   A day in the life of the Director , Client Solutions at Fox may include : Leading the CS team through global account management, utilizing the strengths of those on the team and mentoring those team members who need guidance in global account management Mentoring the CS team in a consultative approach to introducing and selling value-added products, services, programs or customization; convey applicable pricing and manage the delivery of solutions Performing the role of Client Solutions Manager to a small portfolio of key corporate clients to serve retain, and grow their account. Interacting with the client’s primary travel contacts and/or individual business travelers; keeping clients informed of business trends and industry updates. Responding to the daily requirements of accounts, including communicating internal account requests and updates to the Fox Departments and delivering solutions accordingly. Conceiving, developing and implementing new services as opportunities arise This Might be the Job for You If You: Prior experience working with global travel programs either as an account manager or travel manager strongly preferred. Personal effectiveness/credibility - Exhibit confidence in self and others and are able to inspire and motivate others to perform well and Effectively influences actions and opinions of others Willingness and ability to travel to client locations throughout the United States, overnight travel typically 20 to 30 percent Information gathering and monitoring skills Accept feedback from others Give appropriate recognition to others We’d Love It If You Also Have: Bachelor’s degree in business or related field strongly preferred Prior leadership/management experience Demonstrate knowledge of the corporate travel industry-corporate travel industry experience preferred Minimum five years experience developing business-to-business relationships with corporate travel clients Here’s what Fox World Travel has to Offer You: Fast-paced , flexible and willing to Find-A-Way work environment. As one of Wisconsin’s largest travel companies and one of the elite “Top 20” in the US, we have experienced rapid growth in recent years. So much in fact, Inc. Magazine has named us one of the 5000 Fastest Growing Private Companies in America, 3 years in a row ! This allows Fox World Travel to offer competitive salaries and benefits, while maintaining a special small company feel. We are committed to employee development and try to fill most of our positions from within, which means you'll have room to grow and advance your career. If you like the sound of what it means to be a Fox World Travel team member and you meet the qualifications above, please submit your resume along with a brief explanation about why you would be a good fit for this position to:  resumes@foxworldtravel.com   Equal Opportunity Employer