Gateway Travel Services

1 job(s) at Gateway Travel Services

Gateway Travel Services Farmington Hills, MI, USA
Jun 20, 2018
Full time
Gateway Travel, a leading member agency of the luxury travel consortium Virtuoso, is looking to fill a Trip Coordinator position.  Gateway has been proudly servicing the luxury leisure travel market for over 30 years, offering custom trip planning and consulting while providing a superior level of service to our clients.    This is an excellent opportunity to join a dynamic and highly experienced team of Travel Advisors, and to learn the ropes in an exciting and rapidly growing industry. If you are passionate about travel, enjoy learning, and are excited to develop relationships with people from all over the world, we’d love to meet you! Please submit both a cover letter and resume. This is a full time in-office position . Visit us at http://www.gatewaytrvl.com .   Responsibilities include but not limited to: Establish rapport with Travel Advisor and partner to create productive lines of communication Build, maintain and quality check all client profiles Manage multiple requests in different stages of completion Complete deposits, final payments and invoicing Research rates, availability, and destination options for hotels, cruises, air, rentals etc. Book and confirm reservations including dining, spa and other activities as needed Work with travel advisor and 3rd party service providers (limo/car, hotels, airlines) to create travel arrangements and ensure personalized experience for clients Act as a point of contact for clients during Travel Advisor’s absence or when dealing with routine questions and procedures Some Travel required   Minimum Qualifications At least 3 – 5 years of professional work experience Proficiency with MS Word, Outlook and Excel Excellent customer service skills with ability to maintain a professional demeanor and personal presentation in all verbal and written communications Possess excellent organizational skills, attention to detail and be extremely accurate with all assignments given A sense of urgency and creative problem-solving ability Self-motivated and proactive team player Passion for and experience with Travel/Dining/Hospitality and Events