Founded in San Diego in 1969, Balboa Travel ranks in the top 1 percent of all travel agencies nationwide. We are corporate travel specialists with 40 years of experience. Since our inception, our focus has been on helping businesses reduce travel costs, while providing our clients a smooth, worry-free travel experience. We are a woman and minority-owned business and provide a complete range of travel services for our diverse corporate clientele.
As a leading travel management company, Balboa Travel offers 100 percent of the requirements for any corporate travel program. Our management philosophy is to use a consultative process to identify, recommend and implement targeted solutions that support our clients' unique strategic objectives.
Personalized, professional service is one of the hallmarks of Balboa Travel. We pride ourselves on giving our customers the superior attention and prompt service of a small agency, while providing the cost-savings and high-level technologies of the largest travel firms. Our hard work has been rewarded with client loyalty. We have a client retention rate of over 97%!
Our flat management structure means we make decisions easily, unhindered by layers of bureaucracy. We empower our people to be decision makers and business managers and stay close to our clients. Because of this, our culture thrives on change; we can respond to any organization's requirements, both at strategic and tactical levels, quickly and easily.
Today, Balboa is a recognized leader among woman-owned/minority-owned businesses. Our founders still take a hands-on approach to management and to serving clients. They remain accessible to employees and customers. While they enjoy the growth the agency has achieved, they still encourage their management team to think like a small business and to never let automation get in the way of person to person involvement with customers.