InsideAsia Tours Boulder, CO, United States
Jan 31, 2017Full time
The Sales Team Leader is responsible for leading and motivating their team to exceed the team sales targets and deliver top customer service. They are the first point of escalation for any problems and should authorise suitable action by their team in the majority of cases. They are to ensure that each team member’s sales and customer service meet company expectations and that company values are being promoted and adhered to. They are responsible for identifying development needs and knowledge gaps, and play a key role in designing and delivering training and support, and ensuring its ongoing implementation. They report to the directly to the US Manager, IAT Sales Manager and IAT Sales Director and also work closely with the other Team Leaders to promote best practice and ensure peer-to-peer learning.