Authentic Ireland Authentic Ireland, Brickway Boulevard, Santa Rosa, CA, United States
Dec 08, 2016Full time
Authentic Ireland is a well-respected travel company operating in two locations: our United States office in Santa Rosa, California as well as our Europe office in Dublin, Ireland. We currently reserve authentic, customized and affordable trips to Ireland, Scotland, England and Wales. We are currently seeking a full time flight specialist with solid booking experience and expertise in Sabre GDS. This person will work with our sales agents in booking flights through the Sabre GDS platform. If you don’t have a minimum of three years of experience in Sabre, please do not apply. While we’re located in Northern California, this position can work remotely but will be required to travel to Santa Rosa to train sales agents as required. Starting salary $18 hour w/ potential for overtime. Generous paid time off package with Kaiser Permanente health care package available after 3 months. Successful Candidates Must: Secure a high volume of international and domestic air bookings regularly Have firm Knowledge of Sabre Pricing Ticketing PNR Creation Refunds and Exchanges Possess knowledge of travel logistics, fare rules, routings, and ticketing Excel at complex international reservations Ensure updates to bookings are made accurately and timely Process air cancellations and other related services promptly Be availability to work variable shifts, including occasional weekends (pre-scheduled) Agent Qualifications: Minimum of 3 years in the travel industry booking international travel High level of proficiency in Sabre GDS with a minimum of 3 years of experience Must be self-motivated and reliable with problem solving and interpersonal skills Experienced in booking group as well as individual tours Excellent oral and written communication skills To apply, please email your resume and a cover letter to firstname.lastname@example.org telling us about yourself, your experience in travel and specifically with Saber GDS. Submissions without cover letters will not be considered regardless of experience. No phone calls, please.