Final Survey Overview

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Hot Travel Jobs conducts a yearly survey for Job-Seekers/Employees to get a perspective on their experiences in compensation as well as job experiences. Over 700 Travel Professional took part in the 2016 survey, our highest turnout yet.

Today we’ll be doing an overview of the survey as a whole, going over all previously provided information, as well as releasing the annotated data in full from our 2016 survey.  Since this is a lot of data to go over in a single article, we will be presenting the data charts as originally posted in our previous articles, with links to the data overview in question, so we do not do a disservice to any facet of the information.

 

Corporate Travel Agent Salaries

National Average $47,814
Mid Atlantic $52,116
Midwest $46,118
Northeast $47,213
Northwest $47,857
Southeast $47,872
Southwest $51,132

Final Survey Results for Corporate Travel Agent Salaries

Corporate Travel Manager Salaries

National Average $107,131
Mid Atlantic $116,600
Midwest $82,118
Northeast $131,660
Northwest $92,500
Southeast $47,872
Southwest $113,000

Final Survey Results for Corporate Travel Manager Salaries

Leisure Travel Agent Salaries

National Average $ $46,101.00
Mid Atlantic $31,500
Midwest $46,380
Northeast $50,000
Northwest $30,667
Southeast $49,000
Southwest $45,400

Final 2016 Compensation Information For Leisure Travel Agents

GDS Usage

Yes No
Corporate Agents 96.42% 3.58%
Leisure Agents 42.34% 57.66%
Corporate Travel Managers 71.88% 28.12%
Sabre Apollo Amadeus Worldspan Multiple
Corporate Agents 46.83% 15.6% 4.21% 3.79% 29.5%
Leisure Agents 46.77% 20.96% 6.45% 4.83% 20.96%
CTM 38.6%3 4.54% 2.27% 13.63% 20.45%

Final Results on Global distribution system across the travel industry

Unemployed Vs Employed for Corporate Agents

Currently Employed Agents nation wide $48,183.00 Currently unemployed Agents nation wide $43,720.00
Currently Employed Agents Mid-atlantic $53,430.00 Currently unemployed Agents Mid-atlantic $45,000.00
Currently Employed Agents Midwest $46,118.00 Currently unemployed Agents Midwest $28,000.00
Currently Employed Agents Northeast $47,213.00 Currently unemployed Agents Northeast $42,870.00
Currently Employed Agents Northwest $47,875.00 Currently unemployed Agents Northwest $45,000.00
Currently Employed Agents Southeast $49,300.00 Currently unemployed Agents Southeast $39,520.00
Currently Employed Agents Southwest $49,997.00 Currently unemployed Agents Southwest $52,200.00

Final 2016 salary of corporate travel agents employed vs unemployed

Unemployed Vs Employed for Corporate Travel Managers

Currently Employed Agents nation wide $113160.00 Currently unemployed Agents nation wide $ 124750.00
Currently Employed Agents Mid-atlantic $ 116660.00 Currently unemployed Agents Mid-atlantic $0.00
Currently Employed Agents Midwest $ 82000.00 Currently unemployed Agents Midwest $0.00
Currently Employed Agents Northeast $ 65050.00 Currently unemployed Agents Northeast $ 114500.00
Currently Employed Agents Northwest $ 120000.00 Currently unemployed Agents Northwest $ 75000.00
Currently Employed Agents Southeast $ 149,214.00 Currently unemployed Agents Southeast $ 90000.00
Currently Employed Agents Southwest $ 113300.00 Currently unemployed Agents Southwest $ 130000.00

Employed and Unemployed Leisure & Corporate Travel Manager Salary Variances

Unemployed Vs Employed for Leisure Agents

Currently Employed Agents nation wide $ 45937.00 Currently unemployed Agents nation wide $ 36759.00
Currently Employed Agents Mid-atlantic $ 32625.00 Currently unemployed Agents Mid-atlantic $0.00
Currently Employed Agents Midwest $ 42512.00 Currently unemployed Agents Midwest $ 41893.00
Currently Employed Agents Northeast $ 49750.00 Currently unemployed Agents Northeast $ 38428.00
Currently Employed Agents Northwest $ 33667.00 Currently unemployed Agents Northwest $ 44000.00
Currently Employed Agents Southeast $ 54909.00 Currently unemployed Agents Southeast $32350.00
Currently Employed Agents Southwest $ 43628.00 Currently unemployed Agents Southwest $ 41893.00

Employed and Unemployed Leisure & Corporate Travel Manager Salary Variances

Do you primarily work in an office, as a virtual agent, or both?

All Responding Agents

Office – 45%
Virtual – 46%
Both – 10%

Corporate Travel Agents

Office – 34%
Virtual – 58%
Both – 9%

Leisure Travel Agents

Office – 63%
Virtual – 27%
Both – 10%

Final Results on Onsite & Virtual Agents

Satisfaction regarding:

  • Benefits
  • Work Hours
  • Training
  • Company outlook & Health
  • Advancement opportunities
  • Familiarization trips
· Benefits
Corporate Agents CTM Leisure Agents
Above Average 20% 35% 17%
Average 43% 35% 28%
Below Average 14% 11% 21%
Do not utilize 06% 05% 13%
Well Above Average 06% 06% 06%
Well Below Average 10% 08% 14%

 

Work Hours
Corporate Agents CTM Leisure Agents
Above Average 20% 30% 27%
Average 56% 20% 50%
Below Average 10% 05% 08%
Do not utilize 02% 03% 05%
Well Above Average 08% 05% 07%
Well Below Average 05% 06% 02%

 

Training
Corporate Agents CTM Leisure Agents
Above Average 16% 11% 19%
Average 35% 33% 35%
Below Average 18% 22% 15%
Do not utilize 05% 03% 07%
Well Above Average 09% 10% 09%
Well Below Average 17% 21% 15%

 

Company outlook & Health
Corporate Agents CTM Leisure Agents
Above Average 25% 35% 30%
Average 42% 32% 33%
Below Average 08% 14% 16%
Do not utilize 05% 02% 09%
Well Above Average 15% 16% 10%
Well Below Average 04% 02% 07%

 

 Advancement opportunities
Corporate Agents CTM Leisure Agents
Above Average 11% 10% 10%
Average 32% 29% 26%
Below Average 21% 27% 22%
Do not utilize 07% 10% 08%
Well Above Average 04% 05% 09%
Well Below Average 24% 19% 41%

 

 Familiarization trips
Corporate Agents CTM Leisure Agents
Above Average 05% 03% 14%
Average 15% 13% 25%
Below Average 15% 17% 15%
Do not utilize 22% 41% 18%
Well Above Average 04% 03% 07%
Well Below Average 41% 19% 21%

Employee Satisfaction in the Travel Industry

How Long have you been unemployed?

News on Unemployment in the Travel Industry