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CI Azumano Travel Virtual
Nov 27, 2017
Full time
Position Summary: Represent Travel Technology team in all stages of research, planning, implementation and support of CI Azumano’s internal and external customers. Excellent customer facing skills, a passion for customer service are expected.   Essential Duties and Responsibilities: Serve as point of technical contact and liaison for all online travel technology vendors. Exercise proven strategic and qualitative decision-making to plan and implement programs and tasks, ensuring the implementation is tailored to each customer’s needs. Provide regular feedback to leadership on program status and implementation issues. Maintain effective working relationship with all departments to ensure all aspects of customer projects/program implementations are achieved in a timely and professional manner. Provide online or on-site client training sessions Prepare and deliver regular progress reports to stakeholders that: update status, measure adherence to implementation timeline, identifies current or potential barriers to success along with recommended solutions. Review all online solutions feature enhancements to determine impact and communicate to internal/external parties as applicable. Implement, test, document, communicate and train internal and external customers on online solutions feature enhancements. Provide RFP Guidance for Business Development. Other duties as assigned. Competencies (job Knowledge): 1-3 years of travel industry technology experience Knowledge of online booking tools, Concur experience a plus
World Travel, Inc. Exton, PA, United States
Nov 22, 2017
Full time
World Travel, Inc. is seeking an Experienced, virtual, full-time Travel Consultant who is proficient in Sabre and extensive International and welcomes a fast-paced challenging environment! This consultant would be servicing a dedicated account and must be a team player. Our consultants are responsible for, among other things, engaging in consultative conversations with our client’s travelers with the purpose of securing/modifying travel reservations and meeting client’s travel program needs while maintaining and fostering a positive attitude. Position hours are: Monday through Friday, 10am - 7pm/Eastern POSITION REQUIREMENTS: 3 - 5 years Sabre GDS Experience mandatory! Knowledge of Booking Builder, Groundspan and Amtrak App. Ability to arrange complex domestic and international travel for corporate client(s), including air, car rental, hotel, other ground transportation, transfers, etc. Knowledge of international travel requirements and concerns (passport, visa, inoculations, etc.) Ensure thorough understanding of client travel policy, guidelines, authorization requirements, procedures, etc. Counsel client on traveler safety considerations, government travel regulations, preferred supplier support, savings opportunities, and logistical routing and options Research and resolve en-route traveler service concerns as soon as possible Demonstrate strong customer service orientation (internal and external); diplomacy and tact required in contact with clients, vendors, and co-workers; courteous, professional phone manner Must work well independently, but be a Team Player Exercise good judgment
World Travel, Inc. Exton, PA, United States
Nov 22, 2017
Full time
World Travel, Inc. is seeking an Experienced, virtual, full-time Travel Consultant who is proficient in Sabre Red and International and welcomes a fast-paced challenging environment! Our consultants are responsible for, among other things, engaging in consultative conversations with our client’s travelers with the purpose of securing/modifying travel reservations and meeting client’s travel program needs while maintaining and fostering a positive attitude. Position hours are: Monday through Friday, 8am - 5pm/Pacific (11am-8pm/Eastern) POSITION REQUIREMENTS: 3 - 5 years Sabre GDS Experience mandatory! Knowledge of Booking Builder, Groundspan and Amtrak App. Ability to arrange complex domestic and international travel for corporate client(s), including air, car rental, hotel, other ground transportation, transfers, etc. Knowledge of international travel requirements and concerns (passport, visa, inoculations, etc.) Ensure thorough understanding of client travel policy, guidelines, authorization requirements, procedures, etc. Counsel client on traveler safety considerations, government travel regulations, preferred supplier support, savings opportunities, and logistical routing and options Research and resolve en-route traveler service concerns as soon as possible Demonstrate strong customer service orientation (internal and external); diplomacy and tact required in contact with clients, vendors, and co-workers; courteous, professional phone manner Must work well independently Exercise good judgment
FROSCH Work at Home / Virtual
Nov 21, 2017
Full time
FROSCH is looking for full-time After-Hours Travel Consultants to join our growing company. If you thrive in a fast paced work environment and have excellent customer service skills we want to hear from you! In this virtual role, you will provide remote assistance during evenings, weekends and holidays. Schedules vary based on shift selection. As an After-Hours Travel Consultant, you will be responsible for assisting travelers with new reservations, changes and problems that arise during travel while being consultative and adhering to the traveler’s company travel policy. (SABRE and APOLLO experience required) What FROSCH Offers You: Flexibility to work from home Opportunity to make a difference in a growing global company Strong collaborative environment Medical, Dental, and Vision plus 17 supplemental benefits IATA and LifeMart benefits Gym Reimbursement Continued Industry Training Employee Recognition Program Job Details: Managing clients’ travel reservations from initial request to completion; this includes coordinating airline, hotel, car rental, and other travel needs for clients. Process cancellations, alterations and informing customers when a flight has been delayed or cancelled Listen and guide the conversation to solve problems in a timely manner with all types of customers in all circumstances Remain current on value we provide to each customer Adapt and change as requirements of the business change Be responsive to client’s needs and issue resolution with excellent communication and follow up Embody FROSCH core values: respect, integrity, excellence, communication, commitment and delivering the unexpected. Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business. Requirements/Qualifications: At least 5 years recent, native GDS experience on Sabre required, at least 1 year Apollo preferred Experience arranging domestic and international travel for multiple corporate clients Extensive knowledge and understanding of international and domestic routings, airfares contracts Capability to setup ticketing and exchange tickets Excellent geographical familiarity and aptitude, impeccable work ethic, great communication skills, and attention We aspire to define ourselves as the travel company of choice, to deliver industry-leading expertise and service to our customers and build on the tremendous pride our employees have in all they accomplish. We will continue to align our resources to further integrate leading technologies into our customer experience. Through it all, we will remain faithful to our core values; respect, integrity, excellence, communication, commitment and delivering the unexpected.  Equal Employment Opportunity Policy Statement FROSCH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FROSCH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training
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