Hotel Travel Agent
Feb 21, 2017
We specialize in offering deluxe hotels and resorts as well as upscale boutique hotels throughout the world using our trademark search results with real time availability to ensure our clients the best prices at the best hotels worldwide. Our vast range of properties include hotels that offer moderate prices at prices that will ensure added revenue for the travel agent as well as satisfaction to the clients. Seeking Multi-Line Travel representatives for unique B2B Hotel Booking site with over 400,000 hotels worldwide. All territories in USA & Canada available except Florida
Issaquah, WA, United States
Travel Agent - Air Desk Operations
Costco Travel is one of the fastest growing subsidiary of Costco Wholesale, and provides leisure travel to the more than 49 million Costco members throughout the United States. The secret of Costco’s success is its culture. The value Costco and Costco Travel puts on its employees is well documented in articles from a variety of publishers including Bloomberg. As our CEO has said, “At Costco our attitude is everyone in the organization is important - every job is important and so is every person.” Do you want to be a part of one of the BEST “to work for” companies in the world?
This position will be responsible for multiple duties involved in the processing and servicing of the air product. This will include interpretation of airline contracts, understanding and applying airline rules and regulations and expert skills with a GDS system, including all pricing and ticketing functions. The Air Operations Agent will be expected to do assigned duties while also providing direct support and assistance to the reservation staff via Air Help Desk phone line. Individual will need to have strong understanding of airline operational procedures, air pricing and ticketing experience. Excellent GDS skills are a must.
GDS and internal system queue management
Interpret air contracts and monitor ticketing contract deadlines
Process airline schedule changes
Provide call center reservation agents with assistance and support via Air Help Desk phone line
Provide all forms of assistance and problem solving regarding air travel
Process and issue airline tickets
Serve as liaison with Airline Partners
Assists in other areas of the department and company as necessary
3+ years current travel industry experience with emphases on airline knowledge
Minimum three years GDS air pricing and ticketing knowledge and experience, Sabre Preferred
Proficient in Word and Excel
Excellent communications skills
Organization skills with proven ability to multi-task
Adaptable to constant change
Travel Wholesale background a plus
Local candidates only. No external recruiters or agencies please . Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.
Travel Place, Inc.
Bethesda, MD, United States
Feb 16, 2017
Part Time and Full Time
Seeking EXPERIENCED LEISURE TRAVEL CONSULTANTS with some customer FOLLOWING, to assist clients with vacation travel plans and build long-term relationships with customers. We have a few positions in our offices in downtown Bethesda MD and Potomac MD, full time and/or part time.
Competitive base salary plus commission/incentives.
Benefits for salaried employees include: medical/dental insurance plan;life insurance; paid vacation, sick, personal, and fam leave; fam trips/discounted travel; 401K match.
For independent contractors, we offer attractive commission split and generous administrative and operational support.
Office is open Monday through Friday 9:00am to 6:00pm, and till 7pm on Thursday. ------------------------------------------------------------------------------
For inquiries, or to submit resume, please contact firstname.lastname@example.org .
Travel Place Bethesda
(leisure travel division of Travel-On, Ltd.)
www.travelplaceinc.com Job Requirements: Must have: Minimum 3 to 5 years recent experience selling leisure travel within the last 5 years. Existing base of client following. Ability to build long term customer relationships. Good verbal and written communication skills. Exceptional customer service skills. Good organization and time management. Ability to work well in a small team environment. Good computer skills; familiar with vendor online booking engines, etc. Experience on GDS, preferably Apollo. Experience on Clientbase a plus. Most of all -- a love of people and passion for travel!
Personnel Travel Consultants
Philadelphia. PA 19103
CORPORATE TRAVEL COUNSELOR Immediate need for highly experienced Apollo Agent - working for a Prestigious Law Firm in Philadelphia, PA - On-Site employed by the client - working with Lawyers & VIP's (Must be able to work on-site in Philadelphia) Experienced Corporate Travel Agent Must be Proficient on Apollo – Current Skills Must be well versed in all aspects of corporate travel, including, air, car, hotel bookings. Must be able to multi-task Candidate should have excellent communication skills both written and verbal. Candidate should know all phases of corporate travel International & Domestic. If you are interested and feel you meet the requirements for this position, please complete the forms below and submit along with your resume. http://form.jotform.co/form/32274816491862 - General Application http://form.jotform.co/form/32267125549861 - Travel Agent Questionnaire
APOLLO GDS - (must be Current) Polished, Articulate Excellent written and verbal communication skills. Must be able to produce with minimal or no errors Ability to "jump right in" Knowledge in ALL aspects of Corporate Travel Domestic and International Team Player Easy to get along with Great Customer Service Skills Must be able to work independently Must be Technically Savvy THIS IS NOT AN ENTRY LEVEL POSITION!! CURRENT TRAVEL INDUSTRY EXPERIENCE IS A MUST!!
Lake Zurich travel
Chicago, IL, United States
Feb 13, 2017
Part Time to Full Time
We have an immediate opening in our northwest suburban Chicago area office: Preferred candidates will have both a passion for travel and experience within the professional travel industry. We are well-established, respected in the communities, busy and growing, with a team that is truly committed to their travel clients and the tools and affiliations that make this agency strong. Management is committed to developing the right individuals to exceed in their career and excel at their job. We are looking to add a Leisure Travel Professional for our busy store-front location. This candidate should be well-traveled outside of North America with strong sales skills and ability to help others achieve their travel dreams. As a professional travel consultant, the person we seek will make our clients comfortable and confident in knowing their trip can be planned better than they could do themselves. Familiarity in working with preferred suppliers is also a plus. This position includes organizing travel for both groups and individuals, booking cruises, tours, customized travel, and also destination weddings, honeymoons, and multi-generational travel. Full and part-time available (4-5 days/week) plus some Saturdays. Position offers opportunity to grow in the travel industry, learn new skills, and develop individual goals. Also our new team members will be eligible for training/familiarization trips throughout the world. -
World Travel, Inc.
Exton, PA, United States
World Travel, Inc., the nation’s 4th largest independent Corporate Travel Management Company, is seeking to hire best-in-class Apollo team members to service and support client travelers.
A corporate Travel Consultant’s primary duty is to fulfill timely, professional, accurate, cost-effective travel arrangements for a variety of client constituents.
Position responsibilities include:
Arrange complex domestic and international travel for corporate client(s), including air, car rental, hotel, other ground transportation, transfers, etc.
Advise client of international travel requirements and concerns (passport, visa, inoculations, etc.)
Ensure thorough understanding of client travel policy, guidelines, authorization requirements, procedures, etc.
Must be able to work in a fast paced environment while maintaining a positive demeanor
Research and resolve en-route traveler service concerns as soon as possible
Maintain a strong, productive relationship with the client
Must be able to work under pressure
Maintain a strong, productive relationship with relevant travel suppliers
Counsel client on traveler safety considerations, government travel regulations, preferred supplier support, savings opportunities, and logistical routings and options
Continually provide excellent customer service
Utilize time management skills to efficiently organize and process workload during designated shift times
Project a mature and professional demeanor when interacting with departmental personnel and clients
Perform other duties as assigned
11:30am to 8:00pm ET -
Denver Colorado area
Corporate Travel Manager
Manages the day to day operation of a top corporate account. Evaluates work flow processes on all platforms to ensure productivity and performance standards are being met. Manages client relationship to grow and support current business. Responsible for managing productivity, quality and performance goals for direct reports.
Manage dedicated account functions to include people management and processes
Serve as a liaison between the account/s and agent24
Conduct visits with existing top accounts meeting with VPs, and travel management team to assure that client expectations are being met
Interview and hire call center staff
Responsible for performance reviews
Bi-weekly or ad hoc meetings with account
Analyzes call center production performance data for trends and areas of opportunity
Monitor calls and provide coaching for continual improvement
Ensure compliance and develop feedback systems to promote individual success of front-line agents
Coordinate with entire Operations Team to include training, account management, workforce management, customer service and sales to ensure client satisfaction
Implement strategies to improve efficiency
Assist with coordination the management of training events
Review escalated customer service issues and provide solutions
Effective problem solving skills used to identify and resolve day-to-day operation and employee relations problems
3-5 years Corporate Travel Management experience
Excellent interpersonal skills with ability to build solid professional relationships
Excellent verbal and written skills
Excellent time management and organizational skills with ability to juggle multiple priorities and meet deadlines
Strong travel management/supervisory background in order to effectively handle escalated customer service issues
Professional extroverted demeanor able to work in a remote diverse team environment
GDS system experience required
Ability to adapt to rapidly changing situations, such as fluctuations in volumes, shifts, staff and special projects
Ability to manage a remote workforce This is a Monday through Friday day position, however flexibility is required as we are a 24/7 operation.
Personnel Travel Consultants
Our client is seeking a National Account Manager – Travel Agency Operational Background is required National Account Manager will manage a team of high performing SABRE Agents (virtual) some are VIP Agents. Also responsible for managing the relationship with the client, (must have strong sabre OPS management & account management)
Looking for some in the Travel Industry with experience in entertainment, publishing, magazine or sports. You will be working with Very High Touch Client.
This is a Virtual Position - Some Travel is Required.
Personnel Travel Consultants
Morristown, NJ 07960
Our Client based in Northern NJ is looking for an experienced Ticketing Agent, working in a Tour Operation Company. GDS is a must Sabre preferred, (however will cross train). Applicant must be bright, articulate, organized and have the ability to multi-task. Must be well versed in all aspects travel, Full knowledge of Ticketing including refunds, re-issues & exchanges
Personnel Travel Consultants
Morristown, NJ 07960, United States
THIS IS NOT A REMOTE POSITION AND MUST BE BASED IN MORRISTOWN, NJ
Travel Industry background in a Call Center environment is Strongly desired.
Responsible for managing the performance and operations of the Reservations Department to ensure superior and consistent customer service to our Travel Agents and Direct Customers. Lead and develop a sales culture that focuses on continuous improvement in the team. Monitor key Call Center measures and trends to create efficiencies and improvements to client service. Coach and develop staff to successfully meet and exceed company goals.
Lead and manage Reservations team individual performance.
Develop and implement operational practices within the team to maximize efficiencies and provide a high level of customer service
Coordinate hiring and training of staff.
Collaborate with Sales, Marketing, and Product Management to stay current on new products or program offerings within the business. Assist with sales generation in department. Work with management to educate staff on new promotions and programs. Responsible for communications and team development.
Evaluate and keep up to date on the latest Call Center technologies. Implement any changes to improve Call Center performance and service to clients.
Bachelor’s degree in Business or related field or equivalent experience.
Minimum three to five years managing staff in a Call Center environment. Several years of experience developing and training staff to meet key performance measures.
Demonstrated ability to provide superior customer service in a fast-paced environment.
Experience in sales generation and program management.
Proficient in Microsoft Office Products and Sales-force. Familiarity with Sabre is desired.
Strong presentation and communication skills.
Track record of being results oriented and quality driven.
Occasional overseas travel.